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False Resolutioncriticalstable9 occurrences

Recurring pattern

False Success in incident response

The agent marked the work resolved while verification evidence still showed the underlying problem was active.

Affected agent

Incident Agent

Occurrences

9

Trend

stable

Converted to evals

0 / 9

Recommended action

Require metric-recovery verification artifact with status 'passed' before allowing incident status to be set to 'resolved'. Block ticket close when health check returns 'unknown'.

Promote to a regression eval →

Why this is a pattern, not a one-off

Stable — recurring (9 traces) but not accelerating. Still worth a systemic fix.

Internal status says done, but customers or operators still experience the failure.

Occurrences in this pattern (9)

Open as gap list →
SeverityFailure modeEvidenceTrace
criticalFalse Successagent_status is 'resolved' but tool 'check-service-health' returned status 'unknown' — no stable metric baseline was established.Read trace
criticalFalse Successagent_status is 'resolved' but tool 'check-service-health' returned status 'unknown' — no stable metric baseline was established.Read trace
criticalFalse Successagent_status is 'resolved' but tool 'check-service-health' returned status 'unknown' — no stable metric baseline was established.Read trace
criticalFalse Successagent_status is 'resolved' but tool 'check-service-health' returned status 'unknown' — no stable metric baseline was established.Read trace
criticalFalse Successagent_status is 'resolved' but tool 'check-service-health' returned status 'unknown' — no stable metric baseline was established.Read trace
criticalFalse Successagent_status is 'resolved' but tool 'check-service-health' returned status 'unknown' — no stable metric baseline was established.Read trace
criticalFalse Successagent_status is 'resolved' but tool 'check-service-health' returned status 'unknown' — no stable metric baseline was established.Read trace
criticalFalse Successagent_status is 'resolved' but tool 'check-service-health' returned status 'unknown' — no stable metric baseline was established.Read trace
criticalFalse Successagent_status is 'resolved' but tool 'check-service-health' returned status 'unknown' — no stable metric baseline was established.Read trace

Time window

2026-06-11T05:47:08.198Z/2026-06-11T05:47:15.783Z

Failure modes (1)

False Success

Shared evidence signals

agent ·9status ·9resolved ·9tool ·9check ·9service ·9health ·9returned ·9unknown ·9stable ·9metric ·9baseline ·9